Phreesia

The challenge

As Raleigh Medical Group has expanded and grown, so have its technology needs. The multispecialty organization needed a vendor that could scale to meet its size, complexity and variety of services, and leaders needed to align all locations under a standardized, streamlined technology solution. As the company acquired additional practices, leaders realized that utilizing multiple vendors across the company was inefficient and becoming a challenge for the corporate team.  

The solution

Phreesia’s robust suite of tools—including intake, scheduling, payments, outreach and clinical support—allows Raleigh Medical Group to work closely with a single technology partner that understands its full scope of needs. This allows the healthcare organization to reduce vendor costs, operate more efficiently and spend less time training staff on multiple point solutions.  

Phreesia’s scale and implementation expertise have made it easy for Raleigh Medical Group to quickly integrate new locations into their technology infrastructure as the organization grows.

The Phreesia difference

With Phreesia, Raleigh Medical Group’s leaders can standardize processes, monitor performance and ensure a consistent patient experience at the enterprise level, while still customizing the platform for the unique needs of specific locations and specialties.   

“Everything is in one dashboard, and it’s just a click away from looking at another location,” said Kelly Crisp, BA, MPA, RN, Director of Health Information and Technology.