PHREESIA FOR

OPHTHALMOLOGY

Automate intake, increase collections, see more patients and support patient activation

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Ophthalmologist examining patient's eyes

Best In KLAS logos 2019, 2020, 2021, and 2022

Rated #1 in Patient Intake Management four years in a row

Trusted by ophthalmology groups nationwide

A modern, convenient experience for your patients and staff

Phreesia helps ophthalmology practices streamline payments, registration, scheduling, referrals, clinical services and operations. Our customizable platform helps you automate time-consuming tasks and gives your patients an individualized experience at every visit.

Collect more payments and streamline insurance capture

Increase collections

Seamlessly calculate and collect copays and outstanding balances with pre-visit, time-of-service and automated post-visit payments. Plus, send payment reminders to help patients understand what they owe.

Offer convenience

Give your patients modern, flexible ways to pay with payment plans, card on file and online bill-pay options, including Apple Pay^® and Google Pay™. Keep tabs on all payments with PM integrations that automate end-of-day reconciliation.

Capture insurance information

Verify patients’ insurance coverage before they arrive, and confirm their eligibility and benefits in less than a minute with automated E&B checks.

Consolidate vendors and realize cost savings

Phreesia manages funding, chargebacks, fraud monitoring and more. Plus, our competitive merchant processing rates help you save money on every transaction.

Explore Phreesia’s revenue cycle tools >

Ophthalmology patient making mobile payment with credit card

A multi-site ophthalmology group used Phreesia to achieve an 89% pre-visit payment rate among patients who check in digitally before their appointment.

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Simplify registration and save staff time

Digitize check-in

Let patients check in from anywhere—at home, on the go or when they arrive for their appointment—from the privacy and security of their own device.

Collect consents

Capture signatures for HIPAA agreements, financial policies and more. And with Phreesia’s robust integrations, updated consents are automatically captured in your PM.

Capture a complete patient record

Use rules-based interviews to ask patients the right questions at the right time. Our proprietary logic helps you save time, simplify intake and improve data accuracy.

Monitor your intake process

Access patient check-in status, receive automated alerts, view workflow analytics, manage registration exceptions and more—all from one screen.

Explore Phreesia’s registration tools >

Mobile phone showing Phreesia's pre-registration intake workflow

Across Phreesia’s network, 64% of ophthalmology patients check themselves in

Across Phreesia’s network, 5+ minutes of staff time saved per self-service check-in

Get patients the care they need sooner

Save time

Reduce inbound phone calls and manual work by letting patients request or self-schedule an appointment 24/7 from their own device.

Fill your schedule

Easily fill unexpected open appointment slots with clinically relevant patients using rules-based scheduling automation.

Close gaps in care

Ensure timely pre-op and post-op visits with customizable outreach campaigns and automated appointment reminders via email, text message or voice.

Monitor your appointment workflows

Centralize, manage and track all your in-person and virtual appointments across multiple locations and sources.

Explore Phreesia’s scheduling tools >

Ophthalmology patient looking at phone to schedule an appointment

Save 8 minutes of staff time for every patient who self-schedules a visit.

Modernize your referral process

Spend less time tracking down referral information and more time providing high-quality patient care. Phreesia’s referral management platform lets you organize, manage and track every referral—even the faxed ones—on a central hub, freeing up your staff to spend more time with patients. (We’ll even transcribe your paper and e-faxes so you don’t have to!)

With all your referrals in one place, you can reduce overhead, close gaps in care and schedule referred patients twice as fast.

Explore Phreesia’s referral management solution >

Laptop screen showing Phreesia's referral management platform

Save 21 minutes of staff time per patient referral sent via Phreesia

Up to 75% reduction in staff needed to manage referrals

46% fewer paper faxes

The organization of referrals within Connect has been incredible compared to our previous process and has made it easier to contact referred patients.”

– Stefanie Lynn, Business Systems Coordinator, Pediatric Eye Specialists

Deliver high-quality care and boost reimbursement

Streamline clinical intake, collect patient-reported data and easily administer screening tools.

With Phreesia, you can capture medical, family and social histories before each visit, giving providers the information they need to have more meaningful patient encounters. Plus, you can use our templated content and customizable outreach messaging to close gaps in care.

Ophthalmology practices also use Phreesia to automate the delivery and scoring of applicable patient-reported outcomes (PROs) and screening tools that assess:

Dell Questionnaire for cataract surgery
Screening for dry eye symptoms (SPEED)
LASIK Questionnaire
Depression screening (PHQ-2/9)

Mobile phone showing a health screening tool for incoming patients

97% of patients who are prompted with a PRO will complete it.

Support patients in taking a more active role in their care

Give your patients the support they need to take an active role in their care.

Engage

Send customizable text messages directly to patients. Provide pre-visit instructions, convert appointments to telehealth and more.

Activate

Connect with your ophthalmology patients before, during and after their visit with targeted messages that encourage routine care and drive follow-up appointments.

Female patient looking at phone and engaging with health campaign

Acquire more patients with MediFind, a Phreesia company

Claim your free profile to see why more than 3.5 million providers rely on MediFind

Learn more >

Fill your administrative staffing gaps

Your ophthalmology practice has lots of tasks to manage—and limited resources to manage them. But operating efficiently isn’t about finding more people to do the work. It’s about helping your staff work smarter, not harder.

In just a few short weeks, Phreesia can help you:

Reduce manual workloads
Improve efficiency
Create excellent patient experiences

A customized experience for every patient

Rowan

Receive referral

Rowan has been experiencing eye dryness for weeks, and saline drops haven’t helped. Their physician refers them to a nearby ophthalmology practice that uses Phreesia, so the referral is automatically tracked and digitized. Then, the practice sends Rowan an automated message confirming their referral—along with a link for them to self-schedule an appointment.

Referral text screen followed by a screen to self-schedule doctor appointment

Complete registration

A few days before the visit, Rowan receives a text message or email prompting them to pre-register. They confirm their demographic information, medical history and insurance coverage, then provide their e-signature for applicable consents. Upon submission, Phreesia verifies Rowan’s eligibility and benefits and shares the information with their ophthalmology provider’s administrative staff.

Measurable results for your staff and patients

1 in 10

ophthalmology clients say Phreesia’s products are easy to use

of ophthalmology clients would recommend Phreesia to a friend or colleague

1 in 10

ophthalmology clients say Phreesia is part of their long-term plans

Phreesia helps ophthalmology practices succeed

No matter your size, location or patient demographic, Phreesia can help your organization drive outcomes that matter.

“Before using Phreesia’s Connect platform, sending referrals took so much time. We’d gather all of our patients’ information, fax it over, and then constantly call to check in on our referrals to make sure that appointments were scheduled and that patients were getting the care they needed. Now, we can send and receive our referrals on the Connect Hub, and all of those important patient details are easily available to us.”

Jose Reyes, Jr., Practice Manager, Mile High Eye Institute

“Of all the technology vendors we’ve used, Phreesia is the best. Their customer service and existing products are phenomenal.”

Madison Millis, Marketing Director, Rocky Mountain Retina Associates

“We have seen a much higher collection rate since implementing Phreesia. Being able to communicate directly with patients about their balances has made things so much easier.”

Mary Frederick, Central Billing Office Manager, Illinois Retina Associates

Jose Reyes, Jr., Practice Manager, Mile High Eye Institute

“We have seen a much higher collection rate since implementing Phreesia. Being able to communicate directly with patients about their balances has made things so much easier.”

Mary Frederick, Central Billing Office Manager, Illinois Retina Associates

Jose Reyes, Jr., Practice Manager, Mile High Eye Institute

Our bidirectional integrations

Can’t find your PM/EHR? Don’t worry! Phreesia is easily integrated using open standards, including HL7, FHIR, CCD, CSV and more.

Explore all our integrations >

PHREESIA FOR

Automate intake, increase collections, see more patients and support patient activation

Rated #1 in Patient Intake Management four years in a row

Trusted by ophthalmology groups nationwide

A modern, convenient experience for your patients and staff

Collect more payments and streamline insurance capture

Increase collections

Offer convenience

Capture insurance information

Consolidate vendors and realize cost savings

Acquire more patients with MediFind, a Phreesia company

Fill your administrative staffing gaps

A customized experience for every patient

Measurable results for your staff and patients

Phreesia helps ophthalmology practices succeed

Our bidirectional integrations

Request a demo