Medication Adherence from Phreesia

Notify patients about their prescriptions, identify barriers to adherence and provide personalized support to those who need it most—free when you use Phreesia for intake.

Elderly woman refilling medication from phone

Consider this:

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Over half of medications for chronic conditions are not taken as directed1

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20%-30% of prescriptions are never filled2

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Up to 50% ​of treatment failures each ​year are attributable ​to nonadherence1

1 US Pharmacist    |    2 J Gen Intern Med

Phreesia’s Medication Adherence tool is a very well-built solution. Our patients are excited to know exactly when prescriptions are called in to the pharmacy. This saves time if we chose the wrong pharmacy too—patients know immediately. We look forward to collecting the med adherence data and seeing what we can do with it!”

Jamie DiFalco, Quality Improvement Coordinator, Pendleton Community Care

How Phreesia can help

With our free Medication Adherence solution, your organization can:

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Remind patients about their prescriptions

Let patients know where to pick up their medications, and automatically notify patients when a new prescription or refill is sent. 

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Assess patients’ treatment barriers

Automatically assess patients’ intent to fill their prescriptions—and identify barriers that may prevent them getting and taking their medication. 

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Provide support that improves adherence

Offer medication-specific interventions at the point of care, such as treatment education and assistance programs to address patient concerns. 

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Gain actionable insights with analytics

Review responses at the medication, patient and population levels to improve care and support quality measures that include medication initiation or adherence. 

The Medication Adherence journey

Emily

  • 1

    Notify patients about their prescriptions

  • 2

    Gauge intent to fill

  • 3

    Assess barriers

  • 4

    Provide resources

Notify patients about their prescriptions

During a visit with her provider, Emily is prescribed a new medication. After the visit, Emily receives a text or email letting her know that the prescription has been sent to her pharmacy.

Notification email for medication adherence

Gauge intent to fill

Emily clicks the link in the message and is asked about whether she intends to fill her prescription.

medication adherence question1

Assess barriers

If Emily says no or if she’s unsure about whether she’ll fill her prescription, Phreesia automatically asks about her concerns. She’s worried about how much the medication will cost, so she selects that she isn’t sure she can afford to fill it.

medication adherence question2

Provide resources

Because she’s concerned about the cost of her medication, Phreesia automatically presents information about a patient support program for her medication, with the option to sign up.

medication adherence resource screen