Recapture lost revenue: Using automation to rescue missed or unused appointments

Operations Patient Experience Staffing Webinar

Hosted by:

Atheana Health logo

Missed or unused appointments cost the U.S. healthcare system over $150 billion a year. Smart scheduling tools can help you fill these gaps quickly, recapture revenue and get patients seen sooner. 

Watch Phreesia’s webinar with athenahealth to learn how our Appointment Accelerator tool automatically fills open slots in your schedule and rebooks no-shows and bumps without any staff work required. Kaitlyn Burrier, Operations and Data Analyst, Frederick Primary Care Associates, discusses how her organization implemented this technology and shares how she worked with the Phreesia team to configure the tool to achieve her organization’s financial goals and fulfill operational needs.

Topics include:

  • Why maintaining a waitlist isn’t worth your time or money
  • How smart scheduling tools quickly recapture revenue lost to no-shows and last-minute cancellations
  • Why a strong vendor partnership is necessary to maximize ROI from technology investments

Speakers:

Kaitlyn Burrier, Operations and Data Analyst, Frederick Primary Care Associates

Adam Rubenfire, Content Manager, Phreesia

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