Front office and patient access teams are spread thin and too often consumed by manual, repetitive processes like scheduling, insurance verification and demographic data entry. If you automated these processes or leveraged technology to offer self-service options for patients, how could you deploy your staff’s time more effectively?
Watch our webinar to learn how to help your staff focus on the most productive tasks for their skillset. Justine Davis, Practice Administrator at Burke Family Practice, and Jennifer Thomas-Roloff, Practice Administrator at Gwinnett Pulmonary & Sleep, will identify the processes and workflows they’ve automated to save staff time, and share examples of how they’ve redeployed staff to tasks that drive revenue and improve the patient experience. Our presentation will offer best practices for using automation to support staff, avoid waste and improve employee retention.
Watch this webinar to learn:
- Technology’s role in creating an efficient organization with satisfied employees
- How to reduce staff burden and ensure employees are doing work that uses their most valuable skills
- Strategies for aligning staff with your technology strategy
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