Better workflows, better experience: How cancer patients benefit from self-service intake

Clinical Operations Patient Experience RCM Webinar

Hosted by:

Unlimited Systems logo

Cancer patients should be focusing on their treatments, not paperwork. They shouldn’t have to sit in your waiting room filling out forms—and staff definitely don’t want to ask them for copays or balance payments, as it can feel awkward and insensitive.

You can make this process easier for both patients and staff by letting patients complete intake and pay their financial responsibility on their mobile device from the comfort of their home. This helps your team provide a better in-clinic experience and lets patients spend more meaningful time with their provider.

Watch Phreesia’s webinar with Unlimited Systems to hear from Echo Peel, Director of Financial Operations at Community Cancer Center in Roseburg, Ore., about how her staff uses Phreesia to provide the intake experience that cancer patients deserve, while ensuring Community Cancer Center is paid promptly and in full.

Topics will include:

  • Improving eligibility and benefits verification to save staff time and reduce denials
  • Digitizing intake and clinical screeners to provide a faster, more comfortable patient experience
  • Implementing a self-service payment process that makes it easier for staff to collect

Speakers:

Echo Peel, Director, Financial Operations, Community Cancer Center (Roseburg, Ore.)

Damian Myers, Senior Account Manager, Phreesia

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