Client story
UTMB delivers signatures to chart in 2 minutes and eliminates 5.5M sheets of paper
From paper burden to instant success with centralized digital forms management.
- Consent Management, Operational Efficiency
- UTMB Health
- Academic health system
- Galveston, Texas
- Epic
- 2-3 minutes from signature to availability in Epic
- $440K saved annually in printing and handling
- 5.5M sheets of paper eliminated
The challenge
As The University of Texas Medical Branch (UTMB) expanded, managing forms across multiple systems created inefficiencies and slowed care delivery. Forms were stored in various locations, making version control and standardization difficult.
The opportunity
UTMB sought to modernize workflows and ensure timely, secure access to critical documentation while maintaining compliance and supporting patient care.
The solution
UTMB implemented Access eForms, an EHR-integrated forms and eSignature platform that connects directly to Hyland OnBase. This integration provides a centralized and secure repository, streamlines governance, automates data prefill, and ensures full audit trails. Completed forms flow instantly back into OnBase for immediate availability, reducing manual work and accelerating consent visibility. Today, forms reach the medical record in minutes, enabling providers to act faster and improve the patient experience.
What clients say
“Access eForms has transformed how we manage documentation. We now have a complete audit trail from creation to the EHR, and forms are available in just two to three minutes. With immediate integration into Hyland OnBase, providers can access the information they need right away, which helps them make timely decisions for patient care.”
Want results like these?
See what changes when your platform closes the loop—from first call to final payment.
More client stories
View all-
Multispecialty 24 locations | 60 providers After Optum exited, patients flooded the phones. The Medical Group of New Jersey rebuilt access in under 48 hours.
With Phreesia VoiceAI and self-scheduling, the practice handled 19.4K calls and enabled 2.9K self-scheduled appointments in six months. -
From missed voicemails to closed-loop follow-up
OneMed Florida uses Phreesia VoiceAI to bring visibility, accountability, and responsiveness to every patient call—day and night. -
154% more collections in one month—by making it easier to pay
Desert West OB/GYN was already running on Phreesia. One change unlocked 1.5X more collections.
