Reach more patients in less time with Phreesia 
Appointment Reminders

Quickly send reminders 
via automated voice calls, text messages or emails

Reach more patients in less time with Phreesia
Appointment Reminders

Quickly send reminders via automated 
voice calls, text messages or emails.

Reach more 
patients in less 
time with Phreesia 
Appointment Reminders

Quickly send reminders 
via automated voice calls, 
text messages or emails

Reach out to your 
Phreesia representative 
to get started.

Reach out to your Phreesia representative to get started.

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Learn how Phreesia can help

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Give your patients 
a convenient way to 
confirm, cancel or reschedule appointments

Phreesia’s new Appointment Reminders tool 
allows your staff to customize how confirmation messages are sent to your patients, including 
by voice call, text message or email. The best 
part? It’s automated, so your staff can save 
significant time while making it easy for your 
patients to respond.
Give your patients 
a convenient way 

to confirm, cancel 
or reschedule appointments
Phreesia’s new Appointment 
Reminders tool allows your 
staff to customize how confirmation messages are sent to your patients, including by voice call, text 
message or email. The best part? 
It’s automated, so your staff can 
save significant time while making 
it easy for your patients to respond.

Could we get a different stock photo w/o mask? Seems weird to have one w/ masks when the header image doesn't.

“No-shows have decreased significantly since we started 
using Phreesia. Previously, we would have to manually call our 
patients, which took a lot of time and patients often wouldn’t 
answer. Phreesia has helped improve our communication with 
patients and appointment-reminder process.”
– Hillary Demski, Office Manager, Bidabadi Pediatrics
“No-shows have decreased significantly since we started using Phreesia. Previously, we would have 
to manually call our 
patients, which took a 
lot of time and patients 
often wouldn’t answer. 
Phreesia has helped improve 
our communication with 
patients and appointment-reminder process.”
Automated voice call 
reminders help your staff 
engage more patients
Practices can now set up automated voice calls to 
patients if there’s no reply to email or text message 
reminders. If patients miss the call, a message with 
the appointment reminder details will be left in their 
voicemail box.
Automated voice 
call reminders help 
your staff engage 
more patients
Practices can now set up 
automated voice calls to 
patients if there’s no reply to 
email or text message reminders.
If patients miss the call, a message
with the appointment reminder
details will be left in their 
voicemail box.
Our bidirectional integrations
Key results from clients using Appointment Reminders

fewer no-shows among patients who confirm 
their appointment 
more appointments confirmed or cancelled using voice reminders
patients answer 
voice reminder calls
Streamline
referral management
For nephrology groups like yours, the patient journey often starts with a referral. Ensure no patient gets lost in the shuffle with Connect—a tech-enabled referrals network powered by Phreesia. With Connect, you'll spend less time tracking down referral information and more time providing high-quality patient care.  

The Connect Difference 
 
How Appointment Reminders works:

Text message or email

Phreesia sends an automated 
reminder message to the patient  
The patient either confirms or request
to cancel or reschedule the appointment directly from the reminder message
Responses are sent to 
the Phreesia Dashboard 
for staff review

Voice call

Phreesia deploys an automated voice
call to remind patient of upcoming visit
Patients confirm or request to cancel or reschedule appointment
Responses sent to the Phreesia Dashboard for staff review
If the voice call is missed, there 
will be an automated message 
left in the patient’s voicemail box
Phreesia deploys an automated voice call 
to remind patient of upcoming visit
Patients confirm or 
request to cancel or reschedule appointment
Responses sent to the Phreesia Dashboard 
for staff review
If the voice call is missed, there will be an automated message left in the 
patient’s voicemail box
How Appointment Reminders works:

Text message or email

Voice call

If the voice call is missed, there will be an automated message left in the 
patient’s voicemail box
Responses sent to the Phreesia Dashboard 
for staff review
Patients confirm or 
request to cancel or reschedule appointment
Phreesia deploys an automated voice call 
to remind patient of upcoming visit
Responses are sent to 
the Phreesia Dashboard 
for staff review
Phreesia sends an automated reminder message to the patient  
The patient either 
confirms or requests to cancel or reschedule the appointment directly from the reminder message