Hang up on call fatigue
Maximize productivity, minimize costs and avoid phone tag with Phreesia Answer
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Answer every call without hiring more people
Still struggling with high call volume, endless phone tag and constant interruptions?
With Phreesia Answer, you don’t have to.
Our HIPAA- and HITECH-compliant solution can complement or replace your existing answering service, helping you:
- Automatically route calls based on the request type (e.g., scheduling, prescription refills)
- Capture important call details with custom questions and prompts
- Record and transcribe every call automatically, no staff effort required
- Improve patient satisfaction by avoiding hold times and phone tag
Did you know?
Healthcare organizations that use Phreesia Answer can see up to 83% lower costs per call. That’s up to $11 per call that you can wipe off your balance sheet!
Avoid missed calls during peak periods
Eliminate hold times with instant answering
Minimize phone tag by redirecting calls to secure, two-way text messaging
Boost productivity with automatic documentation
Let us handle your most common calls
Use Phreesia Answer to support calls for:
Appointment scheduling
Prescription refills
Clinical questions and nurse line
Medical records requests
Referrals
Provider backline
Can’t find your use case? Ask us to customize it!
Need help with after-hours calls? Learn about PhreesiaOnCall >
Success stories
Healthcare organizations like yours use Phreesia Answer to drive outcomes that matter.
