Front Office of the Future: Modernizing patient intake and reducing staff burden

Operations Patient Experience Staffing Webinar

Nearly two out of three patients (64%) say they prefer to see a doctor who offers online check-in, according to a Phreesia survey. So why are so many healthcare organizations still handing patients a clipboard in the waiting room?

Watch the final webinar in our three-part Front Office of the Future webinar series, focused on how healthcare organizations are adding the convenient intake features that patients have come to expect, increasing efficiency and reducing staff burden. During this webinar, Sarah Barnes, Front Office Manager at Northside Pediatrics, and Belinda Pitts, Billing Office Manager at Elite Women’s Care, will share why they’re embracing self-service intake, automating consents and customizing the intake process for each patient to enable better care. They’ll share how these improvements are reducing time spent in the waiting room, alleviating burnout and freeing up staff to provide a better patient experience.

Watch this webinar to:

  • Learn the benefits of pre-visit check-in—and why no app or login should be required
  • Hear how digital tools ensure the right patients complete the right consents and screenings at the right time
  • Gain strategies for enabling a better intake experience for both patients and staff

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Let us show you how Phreesia provides the modern, convenient healthcare experience your patients want and your staff expect.

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