Summary
Don’t have time to read the entire 24.6 Release Notes? We understand—you’re busy! Use the table of contents on the left to easily jump to different sections, if needed.
Beta
Patient Bill Pay: New “OnHold” tab now available in Beta
Sometimes, claim/charge workflows change from self-pay back to insurance while insurance is pending, which can cause confusion. We’ve now introduced a new tab, “OnHold,” to represent bills with charges that are pending insurance and help improve bill accuracy while saving staff time navigating bills.
Once pending insurance has been resolved, bills will return to the “Pending Review” tab.
This feature is currently available to members of the Beta program who use or are eligible to use the Patient Bill Pay product. For additional information and enablement instructions, please contact your Phreesia representative.
Learn more about Patient Bill Pay in the Knowledge Base.
Payments
Patient Bill Pay: Multi-select now available on “Suppressed” tab
With this release, organizations using Patient Bill Pay can approve multiple bills in a single pass from the “Suppressed” tab. This functionality will help save staff time since they won’t need to approve each bill manually.
This feature will be automatically available upon release.
Registration
Extended availability of telehealth day-of links
Previously, if a patient entered their telehealth sessions via a link from Phreesia and then left, they couldn’t re-join—the platform marked their session as completed and the link was no longer available. This caused some patients to miss their telehealth appointments.
Now, patients can access their telehealth link via Phreesia’s workflows multiple times. The link will be available up to one hour after their scheduled appointment time, ensuring uninterrupted connectivity and flexibility.
This update will take place automatically for all organizations using Phreesia for telehealth.
Temporary phone number functionality for mobile dashboard
We have expanded the Temporary Phone Number functionality to be available on the Mobile Dashboard. Now, you can send text message communications to a patient without saving their phone number in the Dashboard. For example, if you’re communicating with a patient’s caregiver, the caregiver’s phone number won’t automatically save to the patient’s record.
For additional information and enablement instructions, please contact your Phreesia representative.
Auto Post Check-in can now be configured across locations
Auto Post Check-in is now getting more configurable! Organizations who wish to use this feature can now enable for select locations, rather than enabling across an entire Admin page.
Upon release, organizations using Auto Post Check-in will see a location toggle next to the current Auto Post Check-In setting in Admin pages.
- If this feature is already available for your organization, you will see the toggle configured as: “Enabled for all locations.”
- If the feature is unavailable, you will see it configured as: “Disabled for all locations.”
For additional information and enablement instructions, please contact your Phreesia representative.
Improvements to photo capture on desktop registration – now available!
We’ve made it easier for patients to upload photos while completing their registration on a desktop computer. They can choose between uploading a saved image or taking a new photo with their webcam. This update will make it easier for patients to submit photos of their insurance cards or other images that your organization requests.
Previously, this update was only available to members of the beta program. It’s now generally available and will be enabled for all organizations upon release!
Learn more about this feature in the Knowledge Base.
Standardized content
New PHR: Roland Morris Disability Questionnaire (RMDQ)
We now offer the Roland Morris Disability Questionnaire (RMDQ), which assesses patients for back pain severity and treatment options.
For additional details or enablement instructions, please reach out to your Phreesia representative.
New PHR: Opioid Risk Tool (ORT-OUD)
We now offer a new global version of the Opioid Risk Tool (ORT-OUD), which assesses risk for opioid misuse among individuals prescribed opioids for treatment of chronic pain.
This tool gives clinicians valuable information about patients who are on opioid therapy and assesses their risk of developing opioid use disorder.
For additional details or enablement instructions, please reach out to your Phreesia representative.
New PHR: Employee Assistance Program (EAP)
We now offer a global module that asks patients if they’re using an Employee Assistance Program—a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services. Organizations can use the EAP module to collect information about employee assistance to inform treatment plans.
For additional details or enablement instructions, please reach out to your Phreesia representative.
New PHR: SCARED-5 (Parent and Child Versions)
We now offer 5-question versions of the SCARED-5 (Screen for Child Anxiety Related Emotional Disorders) screening tools that help identify anxiety disorders in pediatric patients. We offer both the caregiver and child versions.
For additional details or enablement instructions, please reach out to your Phreesia representative.
New PHR: PID-5-BF
We now offer the PID-5-BF (Personality Inventory for DSM-5—Brief Form) screening tool to help identify personality disorders for prompt diagnosis and management.
For additional details or enablement instructions, please reach out to your Phreesia representative.
