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Patient Privacy

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Privacy

Phreesia, Inc. Privacy Policy and Conditions of Use (revised August 15, 2008)

This privacy policy only applies to the Phreesia website as well as to information that is given offline. If you are looking for the Patient Privacy Policy regarding the use of the PhreesiaPad, click here.

At Phreesia, we know you care about your personal privacy and about the terms and conditions that govern your use of this Website (this "Site"). Because we are dedicated to serving your needs and respecting your preferences, we have adopted the policies and practices described in this Privacy Policy and Conditions of Use.

The following statement discloses our standard practice regarding the information we collect and the information we hold on behalf of our customers.

The policy does not pertain to third party web sites that are accessible through Phreesia's website nor does this policy apply to information gathered via our proprietary PhreesiaPads located in various physician offices. Phreesia proposes that you read the privacy policies of any third party site and as set forth on the PhreesiaPads to learn how they collect and use information that is gathered.

Our Collection and Use of Your Personally Identifiable Information

In general, we collect and use information about you for the purpose of contacting you to provide you with information about Phreesia’s products and services or to provide you with other information related to Phreesia. We do not sell, rent or otherwise share or disclose your private, personally identifiable information to third parties.

Because of the nature of our business, our services and benefits are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from children.

Phreesia specifically collects information from you at several different points, including but not limited to the following:

Information You Provide To Us

On our “Apply Now For Free” page your - First and Last Name and telephone number are required. Practice name, Postal Address, email address, Title, Role, Practice Size, Specialty and daily patient volume, additional contact name, contact phone and contact role are optional. Submission of this information will allow you to find out if you are eligible for Phreesia’s products and services.

On our “Support” page – Your email address and contact information will be provided to us. This information is only used to respond to your support question or issue.

On our “Contact Us” page - You are directed to send an Email to a specific department within Phreesia. Through this process your Email address and comment or question are collected. This information is only used to respond to your question or suggestion.

Phreesia will treat any information of its visitors to our site as confidential and will not disclose it to any third party without consent.

Correspondence

If you correspond with us via email, the postal service, or other form of communication, we may retain such correspondence and the information contained therein and use such to respond to your inquiry and/or notify you of Phreesia products and services, conferences, news or other Phreesia-related opportunities. Importantly, email and postal address information is never sold, given, or otherwise shared or disclosed to third parties except as set forth herein. If you do not wish to receive such notifications, you may express your preference to not be so contacted by sending a letter, calling or emailing the Phreesia Administrative Offices at the contact information below informing us of your preference.  

URL and IP Address

Like many other Websites, we may collect information about our users' utilization and navigation of our Site. This information helps us to design our Site to better suit our users' needs. We may also use your IP address to help diagnose problems with our server and to administer our Site, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Cookies

Cookies are pieces of data that a Website transfers to a user's hard drive for record-keeping purposes. The Phreesia site may use cookies to provide enhanced functionality on the site (e.g., user ID and password prompts) and aggregate traffic data (e.g., what pages are the most popular).  These cookies may be delivered in a first-party or third-party context.  Phreesia may also use cookies in association with emails.  While these cookies may be associated with personal information (such as your email address), we do not associate personal information with clickstream data. Our site also may capture limited information (user-agent, last URL requested by the user, client-side and server-side clickstream) about visits to our site, we may use this information to analyze general traffic patterns and to perform routine system maintenance.

You have many choices with regards to the management of cookies on your computer.  All major browsers allow you to block or delete cookies from your system.  To learn more about your ability to manage cookies, please consult the privacy features in your browser.

Restrictions on Disclosing Information to Third Parties

We do not reveal personally identifiable information about you to third-parties for their independent use unless: (1) you request or authorize; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God or (5) to address disputes, claims, or to persons holding a legal or beneficial interest. We may also gather aggregated data about our members and Site visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers and/or other third parties for marketing or promotional purposes.

Our Security Measures to Protect Information

To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We restrict access to your personally identifiable information to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information.

Inapplicability of Privacy Policies of Any Linked Sites or Other Third Parties

This Privacy Policy only addresses the Phreesia's use and disclosure of your personally identifiable information. As this Site may contain links to other Websites, please be aware that we are not responsible for the privacy practices of such other sites, and we are not liable for their misuse of personally identifiable information. We encourage you to be aware that when you go to another Website you should carefully read their privacy policy.

Conditions of Use, Notices and Changes to Our Privacy Policy

By using this Site, you agree to the terms and conditions contained in this Privacy Policy and Conditions of Use and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use this Site or any Phreesia benefits or services. You agree that any dispute over privacy or the terms contained in this Privacy Policy and Conditions of Use, or any other agreement we have with you, will be governed by the laws of the State of New York. You also agree to arbitrate such disputes in New York, and to abide by any limitation on damages contained in any agreement we may have with you.

As our corporation, services and products change from time to time, this Privacy Policy and Conditions of Use is expected to change as well. We reserve the right to amend the Privacy Policy and Conditions of Use at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy and Conditions of Use at this Site. You should check our Site frequently to see the current Privacy Policy and Conditions of Use that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or policies regarding our privacy practices and the terms and conditions that govern the use of this Site.

Questions Regarding the Privacy Policy and Conditions of Use

If you have any questions about our Privacy Policy and Conditions of Use, or any concern about privacy at the Phreesia or the use of this Site in general, please contact us by email at support@phreesia.com or send correspondence to the following address:

Phreesia, Inc.
110 East 23rd Street, Suite 400
New York, New York 10010