Jr. Technical Support Engineer
| Job Title: | Jr. Technical Support Engineer |
| Company: | www.phreesia.com |
| Position: | Full time |
| Location: | New York, NY |
| Contact email: | hr@phreesia.com |
Would you like going to work knowing that you’re improving the quality of health care and reducing medical errors? Do you want to be part of delivering groundbreaking technology to physicians’ offices? Are you ready to join a rapidly growing, smart, hard-working and hard-playing team where you can make a real difference? If you’ve answered yes to all of these questions, then Phreesia, The Patient Check-in Company, is interested in speaking to you! Phreesia is transforming the traditional physician office experience with an innovative patient check-in solution that eliminates outdated paper forms; captures 100% legible, comprehensive documentation; delivers relevant interactive Direct-to-Patient communications and enables physicians to enhance clinical outcomes with virtually no change to existing workflow. Phreesia is backed by premier venture capital firms, advised by a leading medical advisory board and is growing faster than most companies in the United States.
We are looking for a passionate, self starting, and highly motivated Jr. Technical Support Engineer. The Jr. Technical Support Engineer position requires a highly motivated and energetic individual who has the ability to: work well in a team environment, learn quickly, multitask, and good analytical skills.
Responsibilities:
- Support, configure, re-configure, troubleshoot, and repair windows based tablet PCs
- Install, Support, Troubleshoot, and configure network devices (Wireless routers and switches)
- Remotely install and troubleshoot proprietary desktop application
- Inventory management
- Day to day phone support
This is an entry level position that offers the potential for rapid growth of both skills and responsibilities for the right candidate. Individuals with a determination to be successful and a willingness to work hard are encouraged to respond.
Experience and Attitude:
- Professional in appearance, attitude and communications
- A balance between technical competence and the ability to communicate
- Self-starter, highly motivated
- Enjoys working independently
- Enjoys the challenges of a startup and working in a team environment
Skills:
- Excellent written and verbal skills
- Basic PC knowledge (hardware and software)
- Experience with Windows OS i.e. XP & vista, windows CE and wireless technology a plus
- Ability to anticipate and solve problems
- Strong organizational skills
- Ability to travel, possibly on short notice
- Experience working in a remote support environment
Education
A University or College Degree or Trade School with a strong focus on technology
Why Phreesia?Phreesia offers an energetic, fun, and hard-working environment. Flexible working arrangements, along with excellent benefits including medical and dental, make Phreesia “the” place to work. Apply and join a team destined for success!
Phreesia is proud to be an equal opportunity employer. Please forward your resume in the body of an email to hr@phreesia.com, with "Jr. Technical Support Engineer" in the subject line.
Phreesia would like to thank all applicants for submitting their resumes; however, only applicants selected for the interview stage will be contacted.
No recruiters please.
Application Deadline: As soon as possible
Contact Information:
110 East 23rd Street, Suite 400
New York, NY 10010
Phone: 646-502-8851
Fax: 646-607-1776
Email: HR@Phreesia.com
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